Terms & Conditions

Lily Jones Flowers Terms & Conditions

Please be advised by placing any order with us, whether on the website, shopping cart, via email, or telephone, you are agreeing to the following terms:

  • • All products as depicted on this website (as may be varied from time to time) are available almost everywhere in the UK, Channel Islands, Republic of Ireland and Isle of Man - or as otherwise directed. Certain product ranges are available in selected delivery areas only.
  • • Certain flower and plant products may be delivered in bud to ensure longer life.
  • • Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats). If you require further information before submitting an order please contact Lily Jones Florist Limited using the contact details from the website
  • • All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice.
  • • In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible.
  • • We are unable to offer Champagne .
  • • Products are delivered next day unless other delivery date or service is selected.
  • • Selected products are not available for same day delivery or other special delivery services. Further information regarding product availability and delivery options will be presented when placing your order.
  • • We guarantee the freshness of your flowers for 7 days from the date of delivery/collection.
  • • Prices include VAT for deliveries within the UK, Republic of Ireland and Channel Islands.
  • • Except where stated, product prices exclude UPS Delivery.
  • • Product prices for items requiring delivery outside of the UK, Republic of Ireland and Channel Islands are to be place by phone to Lily Jones florist Limited direct.
  • • By opening an online account with us, you are agreeing to us sending you email and/or SMS marketing messages and notifications. We will not share your contact details with any third party.
  • • By paying for orders online by credit/debit card, you understand that we will store your card details for your future ease of use of our store. Your card details will be stored securely, and ecrypted, and all card processing transactions will be handled securely with encryption.
  • • This site nor any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise used for any commercial purpose that is not expressly permitted (in writing) by Lily Jones Florist Limited.
  • • Lily Jones Florist Limited reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including without limitation if Lily Jones Florist Limited believes that customer conduct violates applicable law or is harmful to the interests of PLily Jones Florist Limited.
  • • All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Lily Jones Florist Limited or its content suppliers and protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Lily Jones Florist Limited and protected by international copyright laws. All software used on this site is the property of Lily Jones Florist Limited or its software suppliers and protected byinternational copyright laws. The content and software on this site may be used for shopping and selling. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is expressly and strictly prohibited.
  • • Customer payments online at lilyjonesflowers.co.uk are entered on a secured page and handled via an encrypted connection using an SSL certificate to the payment gateway to process a credit or debit card for a transaction. The card data is sent and handled by encrypted transmission with SSL.